Thoroughly disappointed in YooTheme (lack of) Support
I am extremely frustrated and quite honestly very angry at the lack of assistance in this forum. For paid software we should either get direct support or at least a high tier of support.
I have left questions over the last 3 weeks that have not been answered at all. You could perhaps tell me to take a flying leap on any of them - at least something. But completely ignoring questions for products I have paid for is deplorable.
how can you justify this behavior?? I am a great fan of your products but your support is terrible.
http://yootheme.com/support/question/108821 10 days ago
http://yootheme.com/support/question/108863 10 days ago
http://yootheme.com/support/question/108810 11 days ago
http://yootheme.com/support/question/108654 13 days ago
http://yootheme.com/support/question/108505 18 days ago