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Avatar davidmdawson asked

[SOLVED] Issues with YooTheme PRO and Joomla 3.8.2

Having a few issues with Yoothem pro since last update

0 - Argument 2 passed to YOOtheme\View::addFunction() must be callable, array given, called in /home/p3devsite/public_html/templates/yootheme/vendor/yootheme/theme/platforms/joomla-modules/src/Modules.php on line 39

And I can also not connect Watchful.li and they said:

The issue is caused by this error we get when we try to connect your websites in trouble.

Call to undefined method Joomla\CMS\Document\JsonDocument::addCustomTag()

This may be caused by an outdated ( after 3.8.2 update ) code in your website template, maybe you want to check with your template provider.

  • YOOtheme Pro

Edited

16 Answers

2

Avatar davidmdawson answered

is there likely to be a fix for this soon? My component is broken and I have angry customers...

2

Avatar kayhan Support answered

The addCustomTag issue has been fixed in version 1.10.4. Please backup and update. Thanks for your patience!

1

Avatar davidmdawson answered

Ok, I have even more odd results to add. Half my sites now connect. And half don't.

They are all using the 1.10.2 version of yootheme pro.

Is there some cache to clear somehow or something? It's defo the template as I've switched to a different one and it connects fine.

1

Avatar anna.robinson answered

Call to undefined method Joomla\CMS\Document\JsonDocument::addCustomTag()

I updated to version 1.10.3 (2017-11-13). Issue is still not solved with 1.10.3.

Edited

1

Avatar ndgje14 answered

We suffer from the same problem:
Call to undefined method Joomla\CMS\Document\JsonDocument::addCustomTag()

Our sites are no longer monitored.

Edited

0

Avatar davidmdawson answered

well I downloaded and installed fresh 3 hours ago.

0

Avatar davidmdawson answered

Still getting 0 - Call to undefined method Joomla\CMS\Document\RawDocument::addCustomTag()

now have 1.10.2 installed.

0

Avatar jan Yootheme answered

We'll release a fix for the second bug asap:

Call to undefined method Joomla\CMS\Document\JsonDocument::addCustomTag()

We are still investigating the first issue.

0

Avatar davidmdawson answered

Thanks! the first issue was resolved with the 1.10.2 update FYI!

0

Avatar davidmdawson answered

how long is asap?

My clients have not been about to use their task managers for 5 days now...

0

Avatar eric.beernink answered

Please Yootheme, how long is this going to take?

In my (related) ticket (http://yootheme.com/support/question/116329) posted on the same day I'm redirected to follow this ticket. It's been 1 week now, please let us know when this issue is solved!

Regards

0

Avatar paterna answered

The same issue on my site. A roksprocket module doesn't work and shows the same
0 - Call to undefined method Joomla\CMS\Document\RawDocument::addCustomTag()

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