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Terms of Use

YOOtheme grants you a revocable, non-transferable and non-exclusive license to use products sold on the YOOtheme website in accordance with the following terms and conditions.

1. Memberships

YOOtheme products are available through different memberships. All these products are distributed using either the YOOtheme Proprietary Use License or the GNU General Public License (GPL). For details on the different product licenses and granted usage please visit our license page.

2. Delivery

As soon as you have carried out payment and we can acknowledge receipt of the money, we will email you your membership information. In case you have not received an email from YOOtheme within 24 hours, please contact us by sending an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will resend you the login details manually. After receiving our email with your account details you have immediate access to our downloads. The email address you give should be valid as we will use it to contact you. We therefore recommend to use your main email address.

3. Payment

Paypal payments are proccessed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (Commercial Register: R.C.S. Luxembourg B118349). Credit cards payments are proccessed by PAYONE GmbH, Fraunhoferstraße 2-4, 24118 Kiel, Germany (Commercial Register: Kiel HRB 6107 - Directors: Carl Frederic Zitscher, Jan Kanieß - Ein Unternehmen der Sparkassen-Finanzgruppe).

4. Support

We provide technical support for YOOtheme products only with our support system, documentation and tutorials. We will not provide any support via email or Twitter. If you have any membership or billing questions please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . During our general support hours Monday to Friday, from 9:00 to 18:00 (GMT+1), we will make every effort to respond to your queries within 12 – 24 hours if not sooner.

We know there is a difference between what is considered technical support and customizations. We are committed to help you with any type of support query, however we can't provide extensive help in terms of customizations. In general customizations may look simple but you will require solid knowledge of web technologies and programming skills to do them or hire a professional who can do it for you.

For general support for Joomla or WordPress please visit forum.joomla.org or wordpress.org/support.

5. Refund Policy

Since YOOtheme is offering non-tangible irrevocable software products please contact us describing your situation and reason for refund requests. If mutual agreement cannot be reached regarding your issues, in this case a refund will be provided.

6. Privacy Policy

Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases and addressing any customer service issues.

7. Warranty

YOOtheme gives no warranty or guarantee for our themes and extensions in any manner. Browser compatibility should be tested viewing the demonstration installations on the demo sites. Please ensure that your browser works with the theme design. We cannot give you the guarantee that the products will work with all third party extensions. Please be aware of that. We guarantee that our themes work with the current version of Joomla and WordPress. We cannot guarantee though that they will work with future versions of Joomla and WordPress. Also, YOOtheme products will always be developed for the latest Joomla and WordPress version. We cannot guarantee how long phase-out Joomla and WordPress versions are supported. This decision is solely made by YOOtheme.

8. Terms & Conditions

YOOtheme reserves the right to change or modify current Terms Of Use at any time with no prior notice. Therefore, we encourage you to review changes to our privacy policy every time you visit this website. Further, YOOtheme reserves the right to modify or discontinue any portion of the membership. YOOtheme shall not be liable to you or any third party should YOOtheme exercise its right to modify, suspend, limit or discontinue any feature of the membership.

Updated 02/09/2016